eToro is the trading and investing platform that empowers users to invest, share and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest in a simple and transparent way. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies and benefit from shared knowledge. We have over 38 million registered users from 75 countries and our platform is available in 20 languages. We are a fast growing business with over 1,500 employees across 13 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here.

We are constantly growing and are excited to share that we are looking for a Danish Account Manager to join our team!

What are we looking for?

eToro is seeking proactive, highly motivated and skilled account managers with former experience in the financial industry to join our dynamic Nordic team.

As an account manager (AM) in the customer facing department you will be responsible for maintaining the relationships with the company's most valuable customers. Manage the growth of the portfolio of our client base, including upselling and cross-selling eToro products.

What will you be doing?

• Providing extraordinary service aligned with the company's culture and values
• Discussing financial markets and factors in a clear manner with clients via Zoom,
• Telephone and emails.
• Being an ambassador in carrying out the company's vision, mission and products.
• Onboard and retain high-value clients, provide valuable information, assist with high
• severity cases and inquiries.

What skills and qualifications do you need?

For this role, it’s essential that you have

• Fluent spoken and written Danish Native speaker- a must!
• BA degree in Finance/ in a relevant domain from an accredited institution
• 2+ years of experience in Customer Facing roles/ Retention/ Sales/ Account
• Portfolio Management in the financial industry
• Experience with Salesforce, G-Suit, Tableau and CRM
• Interest in and familiarity with the stock markets, ETFs and financial assets.
• you are highly organized and can handle multiple daily priorities in a dynamic environment

What could You Bring?

• Ability to self-manage your time and prioritize tasks
• Be a real team player
• Have excellent learning skills
• Be motivated to succeed and willing to contribute
• Be target-oriented
• Have phenomenal interpersonal skills and communication skills (both written and verbal)

***Our working days are Monday-Friday,