eToro has created an intuitive Social Trading platform that gives traders and investors access to global stock markets, commodity trading, cryptocurrency trading, and more. We strive to make money management available and accessible to everyone (even to users with no prior experience or knowledge). We have over 33 million users worldwide, and our platform is available in over 140 countries around the world.

With over 1500 employees worldwide, We have locations in the US, Cyprus, UK, Australia, Germany, and Israel, and we are constantly growing and expanding into new markets.

We are constantly growing and are excited to share that we are looking for a Senior Account Manager: Nordic Desk to join our team!

What are we looking for?

eToro is seeking proactive, highly motivated and skilled account managers with former experience in the financial industry to join our dynamic Nordic team.

As an account manager (AM) in the customer facing department you will be responsible for maintaining the relationships with the company's most valuable customers. Manage the growth of the portfolio of our client base, including upselling and cross-selling eToro products.

What will you be doing?

• Providing extraordinary service aligned with the company's culture and values
• Discussing financial markets and factors in a clear manner with clients via Zoom,
• Telephone and emails.
• Being an ambassador in carrying out the company's vision, mission and products.
• Onboard and retain high-value clients, provide valuable information, assist with high
• severity cases and inquiries.

What skills and qualifications do you need?

For this role, it’s essential that you have

• BA degree in Finance/ in a relevant domain from an accredited institution
• 2+ years of experience in Customer Facing roles/ Retention/ Sales/ Account
• Portfolio Management in the financial industry
• Fluent spoken and written English + Danish Native speaker- a must!
• Experience with Salesforce, G-Suit, Tableau and CRM
• Interest in and familiarity with the stock markets, ETFs and financial assets.
• you are highly organized and can handle multiple daily priorities in a dynamic environment

What could You Bring?

• Ability to self-manage your time and prioritize tasks
• Be a real team player
• Have excellent learning skills
• Be motivated to succeed and willing to contribute
• Be target-oriented
• Have phenomenal interpersonal skills and communication skills (both written and verbal)

***Our working days are Monday-Friday,