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Customer Service Representative

eToro

eToro

Customer Service
Frankfurt, Germany
Posted on Wednesday, May 1, 2024

Customer Service Representative

  • CS
  • Frankfurt ,Germany

Description

eToro has created an intuitive Social Trading platform that gives traders and investors access to global stock markets, commodity trading, cryptocurrency trading, and more. We strive to make money management available and accessible to everyone (even to users with no prior experience or knowledge). We have over 33 million users worldwide, and our platform is available in over 140 countries around the world.

With over 1500 employees worldwide, We have locations in the US, Cyprus, UK, Australia, Germany, and Israel, and we are constantly growing and expanding into new markets.

We are excited to share that we are looking for Customer Service Representative to join our team.

What will you be doing?

  • Provide first level support to the company’s clients by chat, e-mail and phone
  • Receive requests for assistance and support and respond with the utmost professionalism possible according to the company’s guidelines
  • Represent the company and product at the highest possible level and provide a “WOW” professional and service experience

Requirements

Requirements:

  • Mother tongue level German and also have high level of English
  • 1-2 years of experience working in customer service
  • Have phenomenal inter-personal skills and service orientation
  • Be a real team player
  • Have high motivation to succeed and contribute

Advantage:

  • Have a basic understanding of the financial markets