Member of Specialist Staff (Chief of Staff) @ Zuba
People & HR, Operations
Posted on Aug 11, 2026
Member of Specialist Staff (Chief of Staff) @ Zuba
London + willingness to travel (100% in-person)
Competitive (incl. equity)
About Zuba
About the role
We're looking for a Chief of Staff to multiply the founders. You'll sit at the centre of the company, working directly with Josiah (CEO), and own the connective tissue that keeps a fast-scaling payments business coherent: the operating cadence, the decision documents, the special projects that don't fit neatly into any function yet.
One thing that makes this seat unusual: our CEO did this exact job as an early employee at Teya, as it scaled past a $9bn valuation. You'll be learning the role from someone who's done the role, and who knows exactly what a great Chief of Staff unlocks.
This isn't a shadow role or a note-taking role. You'll carry real workstreams with real deadlines, and within months you'll be trusted with things most people wait years to touch: regulator meetings, partner negotiations, board preparation, market entries.
What you'll do
Run the operating cadence. Weekly rhythms, company goals, and the follow-through that turns meetings into outcomes. When something's agreed, you make sure it actually happens.
Turn thinking into documents. Board packs, investor updates, decision papers. We run on writing, and the test for everything is that a reader with zero context could make the decision from it.
Own special projects end to end. A market entry, a licensing push, a fundraise workstream, an operational fire. Scope it, drive it, land it, hand it over.
Be in the room, then own the follow-up. Partner calls, regulator conversations, commercial negotiations. You capture what matters and chase every thread to done.
Unblock across functions. You'll spot the stuck thing before it's a problem, whether it sits in sales, treasury, legal, or engineering, and you'll have the standing to fix it.
Build the systems we'll run on at 3x the size. Trackers, processes, and tools that make the company faster, not heavier.
Who you are
You've performed somewhere hard. 2-5 years in top-tier consulting, banking, law, a scaled startup, or building your own thing. What matters is evidence you produce exceptional output under pressure.
You write like it's a superpower. Your documents get decisions made. Clear structure, honest numbers, no padding.
You're a genuine generalist. Comfortable modelling one hour and drafting a regulator response the next. You'd rather have range than a lane.
You're low ego, high agency. Board prep in the morning, fixing a broken tracker in the afternoon, and you treat both as the job.
You're discreet. You'll see everything: comp, deals, board dynamics. People need to trust you completely, and they will.
You want to build something yourself one day. This role is the best founder apprenticeship we know how to offer, and we'd rather hire someone we're slightly scared will outgrow us.
Bonus: Payments or fintech exposure, emerging-markets experience, or time inside a company that scaled fast.
Some topics you'll think about
The founders' time is the company's scarcest resource. Where is it going this month, and where should it go?
A board meeting is in 10 days and 3 workstreams have moved materially. What does the pack say, and what does it leave out?
15 people are joining in 4 months. Which systems break first, and what do you build before they do?
A market entry needs legal, treasury, and a partner signed to line up in the same fortnight. How do you sequence it?
What we offer
Competitive salary + meaningful equity, and we'll show you the maths
Real ownership: your work shows up in the company's numbers within weeks
No layers: everyone works directly with the founders
The best AI tools money can buy, for everyone
Paid travel to the markets we serve
In past 8pm? Dinner and the ride home are on us
Team off-sites & regular socials
Our hiring process
We keep it fast and transparent.
Intro chat (30 mins) with Josiah (CEO & Co-Founder). An informal conversation about your background, what draws you to the role, and what you're looking for.
Deep dive (60 mins). Bring something you've written that got a decision made, and walk us through a project you ran end to end: how you scoped it, what went wrong, and what you'd do differently. We want specifics.
Work trial (2 days, paid). The best way to know if we're a good fit is to work together, and we pay for your time. You'll spend two days with us at our Central London office, working on live workstreams.
Offer. If all goes well, we'll make you an offer, and we can't wait to welcome you aboard!