Field Operations Manager
Worldcoin
About the Company:
Worldcoin (www.worldcoin.org) is an open-source protocol, supported by a global community of developers, individuals, economists and technologists committed to expanding participation in, and access to, the global economy. Its community is united around core beliefs in the inherent worth and equality of every individual, the right to personal privacy, and open and public collaboration. These beliefs are reflected in what the community is building: a public utility to connect everyone to the global economy.
The Worldcoin Foundation (www.worldcoin.foundation) is the protocol’s steward and will support and grow the Worldcoin community until it becomes self-sufficient. Tools for Humanity (www.toolsforhumanity.com) is a global hardware and software development company. It helped launch Worldcoin and continues to provide support to the Foundation, in addition to operating the World App.
This opportunity would be with Tools for Humanity.
Location: Munich
About the Team:
The Operations & Manufacturing department at Tools for Humanity is responsible for all aspects of driving the Supply Chain, Manufacturing, Logistics,Physical Security, Field Operational Compliance, and Technical Support of our world-class hardware devices reaching billions of people globally. We are a rapidly growing, highly cross-functional team that strategically partners with industrial design, optics, software, market operations, and the finance teams to define product requirements and execute on development. Join our dynamic team as a Field Operations Lead, and contribute to the operational excellence of our organization. We offer competitive compensation, professional development opportunities, and a collaborative work environment.
About the Opportunity:
The Field Operations Lead plays a crucial role in managing all aspects of field operations projects from initiation to completion. Your role will involve planning, executing, and finalizing projects according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan. You will also oversee project teams during the implementation phase, helping to drive operational success.
Core Responsibilities:
- Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
- Develop full-scale project plans and associated communications documents.
- Coordinate and manage project tasks, schedules, and resources to optimize productivity.
- Implement and maintain safety and compliance protocols to ensure all operations adhere to industry and legal standards.
- Collaborate with other departments, including but not limited to logistics, central & market operations to ensure a smooth operation and resolve any issues promptly.
- Monitor and report on the progress of projects, providing regular updates to senior management.
- Conduct site inspections and spot audits to ensure adherence to operational procedures and safety guidelines.
- Innovate and implement continuous improvement strategies for field operations.
- Develop best practices and tools for project execution and management.
- Handle emergency response and crisis management when necessary.
About You:
- Bachelor’s degree in Business Administration, Operations Management, Engineering, or a related field.
- Proven experience in field operations or a similar role.
- Strong understanding of supply chain management principles, logistics operations, and Field Operations.
- Excellent organizational and time management skills, with the ability to prioritize tasks.
- Strong analytical and problem-solving abilities.
- Excellent English verbal and written communication skills.
- Ability to work independently and as part of a team.
- Certification in project management, safety, or related fields is a plus.
- Willingness to travel to project sites as required.
- Flexibility to handle unexpected challenges and adapt to changing environments.