We are Utila, an enterprise-grade platform that powers digital asset operations for more than 200 global institutions. Our technology secures $15B+ in monthly transaction volume and has protected over $100B to date. Backed by $50M in funding, Utila is growing fast with a rapidly expanding global customer base.

We build mission-critical infrastructure for institutions operating in the digital asset space, where security, reliability, and scale are non-negotiable. Our customers include fintechs, trading firms, payment companies, and enterprises managing large-scale digital asset operations.

If you’re driven by strategic growth, elite institutional partnerships, and the challenge of building the APAC market from the ground up, you’ll feel right at home here.

We’re looking for a Strategic Customer Success Manager - APAC to own and scale Utila’s customer adoption, expansion, and retention across Singapore, Hong Kong, Australia, and emerging APAC markets.

This is a senior, high-impact role responsible for managing APAC as a business unit, building deep strategic relationships with institutional customers, and acting as a business advisor to C-suite executives. You’ll work closely with our Tel Aviv-based Support, Product, and Engineering teams to influence the product roadmap, define regional operations from the ground up, and position Utila as the trusted partner for institutional digital asset infrastructure.

If you thrive in a high-growth environment, enjoy managing complex institutional accounts, and know how to turn wallet infrastructure capabilities into operational efficiency and business value, this role is for you.