Head of Business Development

TurnStay
TurnStay

Sales & Business Development · Full-time

Posted on Oct 7, 2026

Who are we?

What do we do, and why do we do it?

  • TurnStay is a financial technology startup focused on reducing the cost of getting paid and accepting bookings in the travel sector.
  • Our mission is to leverage innovations in payment technologies to drastically reduce card processing costs and empower hotels to direct more traffic through their websites.

    • Why this mission?

    What are we trying to achieve?

  • Every year, the Travel industry spends over 120 billion dollars on payments and booking fees. On average, merchants lose around 13% of all their income to intermediaries and payment companies.
  • Emerging technologies have made it possible to solve this problem; TurnStay is here to utilise these new technologies to help the travel industry thrive.

    • Why work at TurnStay

    Why is TurnStay an Awesome place to work?

  • TurnStay is an innovative, fast-growing company transforming global travel.
  • We foster a collaborative, mission-driven culture.
  • Team members enjoy strong opportunities for learning and personal growth.

    • The Role

    Overview of the role

  • This is a full-time Hybrid role for a Head of Business Development, located in the City of Cape Town.
  • The Head of Business Development will be responsible for finding and onboarding new customers in the African Travel sector.
  • The role is ideally suited to someone with an existing network in the travel Industry, ideally with experience in travel technology (payments, OTA, booking engines, etc)

    • Key Responsibilities

    What are some of the key responsibilities involved in fulfilling this role?

  • Strategic Growth Planning
  • Define and execute the company’s business development strategy aligned with TurnStay’s mission of reducing payment costs for travel merchants.
  • Identify and prioritise high-value market opportunities in Africa and globally.
  • Partnership Development
  • Build and maintain relationships with large travel merchants, OTAs, booking platforms, and payment partners.
  • Negotiate commercial agreements, joint ventures, and strategic alliances to expand TurnStay’s reach.
  • Client Acquisition & Retention
  • Lead the end-to-end sales cycle for high-value clients, from prospecting to contract signing.
  • Develop tailored proposals and value propositions to secure new business.
  • Ensure client satisfaction and long-term retention through regular engagement and performance reviews.
  • Market & Competitive Intelligence
  • Monitor market trends, payment technology developments, and competitor activities.
  • Provide actionable insights to guide product development and pricing strategy.
  • Revenue & Performance Management
  • Set revenue targets, track performance, and deliver regular progress reports to leadership.
  • Collaborate with finance to model deal profitability and ensure sustainable growth.
  • Cross-Functional Collaboration
  • Work closely with the product team to ensure client and partner needs are addressed in the product roadmap.
  • Coordinate with marketing on go-to-market campaigns and thought leadership initiatives.
  • Regulatory & Compliance Alignment
  • Support efforts to secure and maintain necessary licenses in different jurisdictions.
  • Ensure that all partnerships comply with relevant payment and financial regulations.
  • Representation & Brand Building
  • Represent TurnStay at industry events, conferences, and networking functions.
  • Act as a public spokesperson for the company’s business development initiatives.

    • Key requirements

    You must meet the following minimum criteria

    Qualifications

  • Deep Experience in in the Travel / hospitality sector
  • Experience working with major travel agencies
  • Strong Analytical Skills and knowledge of Finance
  • Ability to work independently and collaboratively
  • Experience in the fintech or travel industry is advantageous

    • Skills & Experience

    What do you need in order to apply?

    We’re looking for someone who is:

  • Who has a network in the travel/hospitality industy
  • Highly organised, detail-oriented, and reliable
  • A people person who can work quickly and solve problems for clients while delighting them
  • Comfortable working with spreadsheets, accounting tools, and CRM systems
  • Able to communicate clearly and professionally with partners and internal teams
  • Motivated to learn and grow in a fast-paced environment

    • Bonus points for:

  • Experience in fintech, payments, or travel / hospitality

    • About you

    What type of person are we looking for for this role?

  • The ideal candidate happy to work in dynamic startup environment that is growing rapidly

    • Salary

    How much can you expect to earn per month?

  • TurnStay is offering market related salary with performance incentive

    • How to Apply

    Application information

  • To apply for this role, please follow this link
    • See more open positions at TurnStay