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Product Manager

Stitch

Stitch

Product
Cape Town, South Africa · Africa · Remote
Posted on Monday, December 11, 2023

About Stitch

Stitch is a payments infrastructure company on a mission to make it easier for enterprise businesses to connect to the financial system and build better experiences for their customers.

We are expanding the team to enable Stitch to broaden our product offering and extend our geographical footprint.

The Role

As a Product Manager, you'll be responsible for helping to define and manage the products which will enable Stitch and our customers to shape the future of financial services. You'll connect with our users to understand their needs, develop product strategy, prioritise and roadmap key features, and work closely with Engineering to ship products.

You will be responsible for coordinating teams across Stitch to move a product from ideation to scale including engineering, design, legal, data science, marketing and sales. As a result you will need to be a strong communicator that can work cross functionally.

The ideal candidate has built technical products from scratch.

Responsibilities

  • Deeply understand customer needs by spending time with customers, sales, and support and observing patterns/trends across their feedback and the market
  • Define the product strategy and roadmap for our Products, and the associated user-facing API experience
  • Work closely with our engineers to build new products and features
  • Own decisions directly impacting the growth of Stitch’s business
  • Work cross functionally with engineering, design, data science, legal, marketing and sales to build and grow our products

Requirements

  • Bachelor's degree or equivalent working experience
  • 6-10 years of total work experience
  • 2 - 4 years in a product role, most recently as a product manager
  • Experience in working in B2B SaaS, API or Payments companies
  • A track record of success in financial technology or a related technology start-up
  • Has built APIs, products, and complex systems at scale
  • Top-tier technical acumen, curiosity, and familiarity with new technologies, APIs, Developer Experiences and databases

Advantageous

  • Strong network and content knowledge in the local Fintech or Banking space
  • Strong knowledge of customers and customer needs in various key markets - including South Africa, Nigeria, Kenya, and Ghana
  • Strong understanding of developers and what makes a good developer experience
  • Experience developing APIs
  • Experience working on B2B2C products, or experience with both developing products for developers and developing products for end-users

Benefits

🏖 Remote-Flexible

At Stitch, we want our team members to be able to work from anywhere. As a business with continental (and eventually global) ambitions, we firmly believe that putting the best team together involves letting both current and future Stitches work from where they want to. You’ll have the opportunity to work from one of our offices (Cape Town & Johannesburg) if you wish or remotely. Remote team members will have the opportunity to visit our offices regularly where we have team lunches every day! 🍜 Friends, family, pets - everyone's invited!

🎨 Stock Options

We want to ensure that you own a part of this company, as your work will drive the fabric of the business.

🩺 Medical Aid

Stitch contributes and provides medical aid coverage for all team members.

💻 Equipment

All Stitchers receive a state of the art laptop (e.g. MacBook Pro) along with a $200 budget to spend on a keyboard and mouse of your choice.

🔥 Culture & Values

Stitch has a culture that emphasizes sustainable processes, kindness, and work-life balance. We value diversity in all its forms and believe that a broad range of lived experiences makes our team and product stronger. This is especially important to us as our leadership team includes diverse racial backgrounds and members of the LGBTQ+ community.

Our Investors

Stitch is a well-funded venture-backed startup. Our network of global investors include the co-founders of Venmo, Klarna and Flutterwave, and founding team members from Plaid and Revolut.

Our network of investor funds include firstminute capital, Raba Partnership, CRE and Village Global, bringing backing from LPs such as Bill Gates, Mark Zuckerberg, Eric Schmidt and Jeff Bezos.

This funding gives us the capital to make sure that all employees are empowered to do their jobs, and incorporates industry veterans who will help us grow and operate a multinational fintech startup.

👩🏾‍💻 Developers!

We care deeply about developer experience and aim to provide tools and systems that software engineers will rave about. The team has collectively had a great deal of experience building fintech and developer-facing products in Africa and other emerging markets.