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Integration Manager

Sardine

Sardine

Customer Service
Canada · United States · Remote
Posted on Thursday, May 19, 2022

Who we are:

We are a leader in financial crime prevention. Using unparalleled device intelligence and behavior biometrics, we apply machine learning to detect and stop fraud before it happens. The platform includes tools for identity verification, fraud prevention and investigation, AML monitoring, and case management. Over 250 companies use Sardine to prevent fake account creation, social engineering scams, account takeovers, bot attacks, payment fraud, and money laundering. We raised $75M, led by Andreessen Horowitz Growth, XYZ Capital, Google Ventures, Visa, Activant Capital, Experian, and ING Ventures.

Our culture:

  • We have hubs in the Bay Area, NYC, Austin, and Toronto. However, we have a remote-first work culture. #WorkFromAnywhere

  • We hire talented, self-motivated people and get out of their way

  • We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, or doctor's appointments for the sake of adhering to an arbitrary work schedule.

Location:

  • Remote - United States or Canada

  • From Home / Beach / Mountain / Cafe / Anywhere!

  • We are a remote-first company with a globally distributed team. You can find your productive zone and work from there.

You will:

  • Lead implementation and integration efforts for fraud and compliance products

  • Work closely with clients and provide end-to-end support during their onboarding process, setting our clients up for success

  • Own public-facing SDKs, APIs, integration guides, and support documents

  • Analyze clients' requirements from the technical and functional perspectives and design solutions by having a deep understanding of our system and products' capabilities

  • Manage implementation projects, including monitoring project quality, managing timelines, mitigating risk, and driving deliverables

  • Build a deep understanding of customers' business problems, technical requirements, and success criteria so that you can provide solutions utilizing Sardine's technology

  • Provide product feedback to internal stakeholders as the eyes and ears on the ground


An ideal candidate has:

  • 5+ years of hands-on experience as an implementation manager, integrations engineer, technical account manager, solution architect, and systems analyst, working with multiple technical teams, both internal and external

  • 3+ years of B2B SaaS experience working in the relevant domain (payment, fraud, risk, or compliance)

  • Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personas

  • Excellent organizational skills and the ability to manage multiple projects simultaneously and drive deliverables to completion

  • Experience with basic SQL querying and JSON payload analysis

  • Experience with or a desire to work in a fast-paced and dynamic environment

  • Experience with APIs specs like OpenAPI, web development, and writing scripts to build internal tools (e.g., bash scripting, Python, SQL, Ruby, Golang, Postman)

Compensation: Base pay range of $170,000 - $200,000 + Series B equity with tremendous upside potential + Attractive benefits

Benefits we offer:

  • Generous compensation in cash and equity

  • 7-year for post-termination option exercise (vs. standard 90 days)

  • Early exercise for all options, including pre-vested

  • Work from anywhere: Remote-first Culture

  • Unlimited paid time off and minimum 2 weeks/year of mandatory vacation

  • 100% of health insurance, dental, and vision coverage for employees and 50% for dependents

  • 4% matching in 401k

  • Company-wide offsites, the last one was at Miami

  • MacBook Pro delivered to your door

  • $1,500 one-time stipend to set up a home office — desk, monitors, etc.

  • $250 monthly meal stipend

  • $600 annual fitness allowance

  • Unlimited access to an expert financial advisory

    Join a fast-growing company with world-class professionals from around the world. If you are seeking a meaningful career, you found the right place, and we would love to hear from you.

Benefits we offer:

  • Generous compensation in cash and equity

  • 7-years for post-termination option exercise (vs. standard 90 days)

  • Early exercise for all options, including pre-vested

  • Work from anywhere: Remote-first Culture

  • Flexible paid time off

  • Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific

  • 4% matching in 401k / RRSP - US and Canada specific

  • MacBook Pro delivered to your door

  • One-time stipend to set up a home office — desk, chair, screen, etc.

  • Monthly meal stipend

  • Monthly social meet-up stipend

  • Annual health and wellness stipend

  • Annual Learning stipend

  • Unlimited access to an expert financial advisory

Join a fast-growing company with world-class professionals from around the world. If you are seeking a meaningful career, you found the right place, and we would love to hear from you.