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Lead User Experience Designer

Paxos

Paxos

Design
Remote
Posted on Wednesday, January 24, 2024

About Paxos

Paxos is on a mission to enable the movement of any asset, any time, in a trustworthy way. Today’s financial infrastructure is archaic, expensive, inefficient and risky - supporting a system that leaves out more people than it lets in. So we’re rebuilding it.

As a regulated blockchain infrastructure company, we use technology to tokenize, custody, trade, and settle assets for enterprise clients like PayPal, Bank of America, and Interactive Brokers. Paxos is a top-funded blockchain company, with more than $500 million in total funding from leading investors like OakHC/FT, Founders Fund, PayPal Ventures, and Declaration Partners. Together, we empower today’s financial leaders to build a more open, trusted economy.

We are hiring a Lead User Experience Designer to drive user research and UX design for the Paxos product portfolio. This role will play a pivotal part in defining the user experience for our highest priority products and building out our UX team processes. This is a great role for UX leaders that are excited about designing B2B products from the ground up and building out and rapidly iterating on UX team processes.

As a Lead User Experience Designer, you’ll get to:

  • Partner with Product to deeply understand product goals and user needs and transfer them into customer journeys, process maps, high-fidelity wireframes and interactive prototypes, shipping high-quality work in a timely fashion.
  • Interview customers in close collaboration with product managers to understand user needs and use cases and develop a hypothesis on how we can best create value for our users.
  • Define, drive and evangelize the research and design process at Paxos while working seamlessly with cross-functional stakeholders.
  • Strengthen our user-centric product culture by defining our product’s user personas and socializing them across the company.
  • Collaborate with cross-functional teams (including Product, Engineering, UX, Operations and Compliance) in iterative product development cycles, ensuring cohesive teamwork for successful product design and delivery.
  • Immerse yourself in blockchain technology, cryptocurrency for enterprises and investors, our regulation-first approach, and more!

Your experience should include:

  • Experience driving and applying user-centered design processes across new and existing products and throughout the full software development lifecycle.
  • Proficiency in defining user research / customer interview strategies and facilitating workshops and meetings to collect user feedback.
  • Strong analytical abilities to understand context, uncover root causes, and identify business constraints to iterate on solutions that delight users.
  • Demonstrated ability to work across a wide range of stakeholders (Product, Engineering, Growth, Operations) to collaboratively solve problems.
  • Demonstrated ability to help stakeholders understand the importance of design thinking to building world-class B2B products.
  • Are proficient with industry design tools and systems including Figma, Sketch, etc.

What you’ll love about Paxos:

Paxos has consistently been recognized on the Forbes Fintech 50, CB Insights Blockchain 50 and Built In’s “Best Places to Work” lists. Paxonians have significant ownership and impact on our business, as well as benefits like company equity, health insurance, family leave, a quarterly stipend for development, a stipend for home office setup and unlimited PTO. From team product demos and virtual lounge and learns to care packages and an active Slack #shoutouts channel, there are countless opportunities to connect and make your mark. Help us continue to build a new, open financial system from one of our three offices or right from your home!

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Our Paxos team is made up of passionate people from all over the world with different perspectives and experiences. If this opportunity excites you, but your experience doesn’t perfectly match the description…apply! Unique voices help us build a more transparent and open economy.

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Paxos offers a competitive total compensation and benefits package, including equity. Actual salary within that range is dependent upon the individual’s skills, experience and qualifications.

Expected range for the salary component for candidates located within the United States is:
$177,000$208,000 USD