About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards.

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

The role in a nutshell:

- Your core mission (The “Why)

• You will form part of the AML, CTF, CPF & Sanctions Team based in South Africa,
  Malaysia and Indonesia, and you will report to the Team Lead - AML, CTF, CPF &
  Sanctions in South Africa.
• Our AML, CTF, CPF & Sanctions team is responsible for the implementation of money
  laundering, terrorist financing, proliferation financing and sanctions risk mitigation
  controls for Luno's global business.
• Our mission is to create a world-class AML, CTF, CPF & Sanctions Team that keeps
  both Luno and our customers safe.
• You will work in a fast paced environment, collaborating with other business units,
  including Engineering, Product, Countries and Legal teams, servicing the business on
  an international level together with the teams from Africa, Asia Pacific and the UK.
• We make sure we have the processes and information available that enable us to
  understand our risk, and using this foundation, we respond to any money laundering,
  terrorist financing, proliferation financing and sanctions related risks in a swift
  coordinated way.

Your mission will be:

- Core pillars of ownership and impact (The “What”)

• Conduct reviews of screening alerts generated through LSEG Refinitiv
  WorldcheckOne (Sanctions, PEPs, adverse media), and relating to customers,
  employees and vendors.
• Creates detailed investigation reports which can be shared internally & externally and
  conducts QA on outputs of other team members.
• Ability to trace complex financial crime syndicates on the blockchain and digest the
  findings within an investigative report.
• Effectively uses ComplyAdvantage and Chainalysis KYT to review transaction
  monitoring alerts and navigate and use Chainalysis KYT & Reactor to conduct in depth
  transactional investigations into customer profiles.
• Conduct ad hoc and high level account reviews resulting in limit or risk upgrades.
• Managing, with oversight and subject to review, interactions with, requests from and
  information sharing in relation to first line functional areas, with external and internal
  stakeholders, regulators, bank and payment partners.
• Supports work for audits and regulatory engagements, ensuring accuracy,
  completeness, and timely delivery of required information.

A little about you:

- Minimum Role Requirements (The “Baseline Standards”):

- Qualifications:

• Tertiary Education, to the equivalent of a graduate will be advantageous

- Skills & Experience

• A minimum of 3 years work experience in an AML, CTF, CPF & Sanctions related field.
• Identify need for and support functional leads with the creation,implementation, recording and managing role based training.
• Drive and lead work on the delivery of the team's goals.
• Displays the ability to receive directive, manage own work andreport on results on agreed upon deliverables or dates, with minimal
  oversight.
• Gather relevant data from external sources like blockchain explorers, trading platforms, OSINT, and other sources to support
  investigations.
• Able to use internal investigation/analytical tools most relevant to the functional area, to an advanced level to conduct in depth
  investigations or analysis.
• Experience working with any of the following tools will be highly advantageous: Chainalysis KYT/Reactor, ComplyAdvantage, WorldCheck One, GeoComply, Notabene, Databricks, ThoughtSpot.
• Writes in a clear, concise, organised and unbiased manner on issues relating to the functional area, incl complex cross functional investigations, with limited supervision required before presenting
  for sign-off e.g. conveys rationale, analysis conducted, risks
  identified and proposed course of action.
• Finalise and file reports in respect of regulatory reporting and requests in conjunction with the MLRO without review.
• Writes reports that can be submitted to senior stakeholders with very limited adjustments

- Most Critical Competency Requirements

- Ensure Accountability

• Follows through on commitments and makes sure others do the
  same.
• Acts with a clear sense of ownership.
• Takes personal responsibility for decisions, actions, and failures.
• Establishes clear responsibilities and processes for monitoring work
  and measuring results.
• Designs feedback loops into work.

- Collaborates

• Works and collaborates with others across Luno to achieve shared
  objectives.
• Represents own interests while being fair to others and their areas.
• Partners with others to get work done.
• Recognises others for their contributions and accomplishments.
• Builds trust and support others.
• Effectively collaborates on projects within AFC with limited
  oversight in the implementation of proposed plans to address
  outcomes of assessments of specific aspects within the functional
  area.
• Takes the lead on multi-team investigations and coordinates the
  final joint response.
• Create the awareness necessary for collaboration and delivery as a
  team.
• Effectively and empathetically manages interpersonal conflict,
  differing opinions and rival priorities with other AFC teams, with
  management support.
• Seeks specialist knowledge or advice when required to support own
  work or work of the team.
• May represent the Luno brand in public in limited instances.
• Collaborate effectively with external stakeholders in the developing
  and implementation of financial crime prevention measures.
• Provide input and advice to other teams in Luno regarding financial
  crime processes and insights.
• Demonstrates the ability to collaborate effectively and build strong
  working relationships with teams beyond AFC, fostering alignment,
  knowledge sharing, and more efficient cross-functional outcomes.

- Regulatory,Policy & Process Framework

• Understanding of legislation and regulations relating to crypto as
  well as the process framework, and is able to identify breaches in
  regulation.
• Stay abreast of emerging financial crime patterns and reputational
  risks and informs the relevant teams.
• Lead the drafting of new Standard Operating Procedures (SOPs)
  based on approved Policies and Minimum Standards and identify
  areas of improvement in existing SOPs.
• Assists in development, implementation and revision of current
  policies and procedures to ensure compliance.
• Able to identify accurately whether Luno is compliant with laws and
  regulations.
• Demonstrates the ability to perform an initial review and analysis of
  newly drafted or amended legislation.

- Investigate,Analyse and Execute

• Review alerts, customer accounts and transactions for red flags
  indicating potential money laundering activity and take quick,
  decisive action.
• Drive and manage in depth transactional investigations into
  customer profiles, picking up and analysing complex money
  laundering techniques in both fiat and crypto transactional
  environment.
• Provides input on creation of rules, alerts and thresholds and
  improvements thereto.
• Taking the lead in assessing effectiveness of specific aspects within
  the functional area.
• Preparing and proposing effective plans to address outcomes of
  assessments of specific aspects within the functional area to senior
  stakeholders.
• Managing the implementation of proposed plans to address
  outcomes of assessments of specific aspects within the functional
  area.

- Functional Knowledge

• Drives the planning, design, and implementation phases of team
  projects in a strategic manner with support from the functional
  leads.
• Building knowledge to become the go-to person for information on
  controls and mitigating matters within the functional area.
• Understand extent and impact of third party partner requirements
  and how they apply to Luno.
• Proficiency in analysing transactions, identifying suspicious
  patterns, and distinguishing between legitimate and suspicious
  activities

Life at Luno:

• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Plus the option to buy and sell up to 5 days leave
• Improve body and mind, with excellent private medical insurance
• Access to Learnably and our additional learning platforms for your personal and professional development
• 6 months primary care-giver leave
• Paw-ternity leave for your furry friend
• Annual Inspiration Day in addition to your annual leave which increases based on your length of service!
• A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts
• Free lunch and snacks
• 0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.