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FinOps Associate

Luno

Luno

Operations
Johannesburg, South Africa · Cape Town, South Africa
Posted on Oct 19, 2024

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards.

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

About the team:

Luno Accountants are a savvy bunch who love what they do. We handle the core accounting responsibilities at Luno and as a member of this fast-paced, growing team, you know your accounting principles applied in business from back to front, you are deadline-driven, you have a problem-solving and value-adding mindset.

We’re looking for a self-starter, creative thinker and collaborative individual who is passionate about developing themselves and others and who is willing to go above and beyond.

The role in a nutshell:

All things expenses and payments related.

Your mission will be:

Financial Operations:

  • Processing of invoices, matching to approved POs and payments in accordance with Luno’s internal AP SLAs (with liaisons with lunauts &/ vendor where required)
  • Reconcile supplier statements for all Luno vendors, managing timely and accurate payment of these vendors in accordance with Luno’s internal AP SLAs
  • Process employee expenses, whilst monitoring compliance with Luno expense policies
  • Credit Card payment reconciliation, resolving queries and differences
  • Perform monthly creditor and expense completeness review
  • Responsible for bank statement reconciliations across all regions
  • Respond to both internal and external queries with an exceptionally high standard of customer service
  • Ensure the complete and accurate recording of expenses and payables [entities, accounts, dimensions & values etc] and congruence with where the cost has been budgeted.

Processes, SOPs & documentation:

  • Contribute to the maintenance of the FinOps systems description & SLA, SOPs and process documentation to be housed in the central location (i.e. Notion &/ Doctract)
  • Contribute to the risk and control framework for the Accounts Payable flow - ensuring all valid risks and mitigating controls have been raised
  • Contribute to developing, modifying and maintaining the operational design and effectiveness of the internal controls relating to the accounts payable function
  • Contribute to the Lunaut training to ensure all relevant issues are covered

Business responsibilities:

  • Contribute to the development and optimisation of systems and processes to execute on-time payments to vendors
  • Adhering to policies related to accounts payable and drive standardisations across regions
  • Contribute to the expansion of self-service functionality in order to improve vendor experience and reduce manual processes

Data management:

  • Utilises governance Kissflow workflow to inform any chances to payment systems; processes / master data
  • Contribute to the maintenance of all operational expense related datasets [Accounts; dimensions; mappings]
  • Ensure all duplicates and invalid documents are logged for review by the FinOps manager

Stakeholder relationships:

  • Liaises with Treasury function as FRC interface on Kyriba
  • Liaises with Country Managers, Finance Business Partners and other senior stakeholders across Luno

Continuous Transformation:

  • Continued involvement in transformation projects i.e. assisting with building systems, improving process efficiencies, creating automation and implementing internal controls.

A little about you:

  • Understanding of the VAT implications/ WHT/Transfer pricing/ Corporate tax implications of revenue amendments in collaborations with tax function
  • How the invoice & payment entries create in Sage
  • Understanding of Luno’s major suppliers
  • Understanding Luno’s invoice coding processes
  • In depth understanding of the end to end PO to payment process.
  • Understanding of Luno’s governance processes
  • Detailed knowledge of Luno Group’s company organisational structure and logic for functions of each entity
  • Comprehensive understanding of all payment systems at Luno
  • Ability to assess and prioritise incoming information in order to draw inferences from that information that will inform a line of enquiry.
  • The attention to detail of a hawk.
  • Understanding of processes, systems and flow of data.
  • Strong communication skills, with the ability to engage with a variety of people across the business at all levels.
  • Excellent written and verbal skills.
  • Proficient in Excel.
  • A bright, logical mindset, with the ability to quickly grasp concepts and think creatively about solutions.

Life at Luno:

  • Remote but reachable work policy gives you the freedom to choose between working from home or the office.
  • Plus the option to buy and sell up to 5 days leave
  • Improve body and mind, with excellent private medical insurance
  • Access to Learnably and our additional learning platforms for your personal and professional development
  • 6 months primary care-giver leave
  • Paw-ternity leave for your furry friend
  • Annual Inspiration Day in addition to your annual leave which increases based on your length of service!
  • A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts
  • Free lunch and snacks
  • 0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.