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Executive Assistant



Cape Town, South Africa · Johannesburg, South Africa
Posted on Tuesday, April 16, 2024

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. We don’t do memecoins.

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

About the team:

This role sits within the Executive Support Team which is responsible for supporting the Executive Leadership Team at Luno. This is a role you will be able to make your own with the opportunity to develop a strategic partnership with the global leaders you’ll be supporting as well as getting involved with their projects and teams.

The role in a nutshell:

In this newly created role based in South Africa, we’re looking for an Executive Assistant to provide support to our Chief Financial Officer and Chief Executive Officer.

Your mission will be:

  • Acting as the information hub for the CFO and CEO, utilising your strong judgement to handle requests in order of priority and managing this information flow via email, Slack and face-to-face when in the office.
  • Act as an effective barometer for incoming issues to determine levels of urgency and the appropriate course of action in collaboration with the wider Executive Support team.
  • You will be integral to the successful running of their teams, using your strong organisational and project management skills. This will be achieved by supporting their daily operations, including:
  • Providing meeting support by handling their dynamic and ever evolving schedules and giving them time back in their day. This will be through organising internal and external meetings across different time zones, coordinating candidate interviews, resolving calendar conflicts before they arise, and compiling the required prepwork, agendas and follow-ups on delegated actions.
  • Proactively remind your leaders about upcoming meetings, tasks and deadlines.
  • With previous skills honed using Google Workspace products, assist with preparing, formatting and editing internal documents, building presentations and reports.
  • At Luno we love to have fun while working so your experience coordinating events will come in handy for team building as well as regional socials; effectively partnering with cross-functional teams and managing deadline pressures while providing proactive updates.
  • Compiling expense claims and credit card reconciliations.
  • Coordinating travel arrangements including detailed itineraries, booking international flights, accommodation, visas where required, and general logistics to ensure the Executive Team member has a successful trip abroad.

A little about you:

  • You are an experienced Executive Assistant, having previously supported multiple executives at C-level.
  • Have previously been part of a start-up or fast-growing global organisation.
  • Able to prioritise in a fast-paced, dynamic environment - bonus if you have experience working across multiple time zones!
  • You have the ability to write and communicate on the behalf of your leaders, showing exceptional writing and verbal communication skills.
  • Proven ability to handle confidential information with discretion.
  • Strong attention to detail, driving projects to completion under deadlines.
  • Friendly, transparent, articulate and driven to succeed.
  • Someone who has a bias for action and can get things done with limited supervision.
  • Solid understanding and experience using Google Workplace, Slack and video conferencing tools i.e. Google Meet, Zoom, Teams etc.

Life at Luno:

  • Remote but reachable work policy gives you the freedom to choose between working from home or the office.
  • Plus the option to buy and sell up to 5 days leave
  • Improve body and mind, with excellent private medical insurance
  • Access to Learnably and our additional learning platforms for your personal and professional development
  • 6 months primary care-giver leave
  • Paw-ternity leave for your furry friend
  • Annual Inspiration Day in addition to your annual leave which increases based on your length of service!
  • A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts
  • Free lunch and snacks
  • 0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.