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Data Analyst



IT, Data Science
Johannesburg, South Africa · Cape Town, South Africa
Posted on Tuesday, March 12, 2024

About us :

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. We don’t do memecoins.

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

About the team:

The Data community at Luno, comprising Data Engineers, Scientists, and Analysts, uncovers valuable insights from the vast amounts of data we gather from our customers and platform. These insights are crucial for guiding our product development and business strategy.

As a Data Analyst joining Luno, you would be part of the Business Insights Team. Our focus is to provide the business with trusted, timely and accurate data for reporting and business insights. Our current technology stack includes Databricks and Looker.

The role in a nutshell:

As we accelerate on our mission to put crypto in everyone’s hands, your role is to extrapolate insights from the data that we collect on our customers and their experience with our products and services. This in turn, allows us to drive better decisions and inform our business strategy. Your role will involve designing, building, and maintaining our BI solutions, ensuring data accuracy, facilitating self-service and delivering compelling stories through dashboarding.

Your mission will be:

  • Work closely with the relevant business stakeholders to understand their data needs
  • Determine the data needed to address the business needs while ensuring it is of the highest quality, reliable and trusted
  • Interpret trends, patterns in data and provide the business with actionable insights
  • Collaborate with analytical data engineers to design and build any pipelines/data models needed to support analytical and reporting needs
  • Implement best practices across Luno’s’ data landscape relating to data analysis, business intelligence and data governance principles.
  • Work with the team to ensure that our BI platform is designed to help us scale
  • Design metrics to help access how the business in performing day to day
  • Build visually compelling dashboards that communicate insights to stakeholder (often non technical) to allow data informed decision making

A little about you:

  • You are passionate about data analytics and related disciplines
  • You can leverage data analytics to innovate and create out-of-the-box solutions
  • You can gather and synthesise facts, theories, trends, patterns, inferences, and key issues in complex and variable situations
  • You are intellectually curious and have the persistence to find answers to difficult questions
  • You can diagnose problems using problem-solving tools and techniques
  • You have strong interpersonal and communication skills
  • You communicate technical concepts to non-experts in simple and helpful terms
  • You are a team player, enthusiastic about growing and developing others
  • You can handle uncertain and ambiguous scenarios
  • You keep abreast of developments and emerging trends in data
  • You are familiar with data governance principles and best practices

The ideal Lunaut will have:

  • Bachelor's degree or higher in the natural sciences or technical fields such as Mathematics, Statistics, Computer Science, Information Technology, Engineering or Economics
  • A minimum of 2 years experience in the data space
  • Experience working with business intelligence platform such as Looker, Tableau, Cognos or Qlik
  • Refined exploratory data analysis skills
  • Demonstrate knowledge of optimising report and query performance
  • SQL, Python, Pyspark skills
  • A passion for storytelling and data visualisation
  • Ability to work independently, as well as within and across multi-disciplinary teams
  • Ability to successfully complete projects with large and/or incomplete data sets
  • Enthusiasm to work in the crypto industry
  • Adaptable and capable of working in fast-paced environments
  • Great analytical, critical thinking and problem-solving abilities

What will really get you noticed

  • Solid understanding of ETL processes, database design and data modelling techniques
  • Experience working as a data analyst in the fintech space
  • Experience developing business intelligence solutions for finance or compliance stakeholders

Life at Luno:

  • Forward-thinking and ambitious team that values diversity, hard work, and the continuous quest for excellence.
  • Remote but reachable work policy gives you the freedom to choose between working from home or the office.
  • Improve body and mind, with excellent private medical insurance.
  • Access to Learnerbly and Code Academy
  • Generous maternity / paternity and even paw-ternity for your furry friend.
  • Annual Inspiration Day.
  • A collaborative, friendly work community, with regular social events
  • Free lunch and snacks.
  • 0 fees with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not negatively discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.