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Senior Manager Developer Relations



Software Engineering
Paris, France
Posted on Friday, June 7, 2024
We're making the world of digital assets accessible and secure for everyone. Join the mission.
Founded in 2014, Ledger is the global platform for digital assets and Web3. Over 25% of the world’s crypto assets are secured through our Ledger Nanos.
Headquartered in Paris and Vierzon, with offices in the UK, US, Switzerland and Singapore, Ledger has a team of almost 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 5 millions units already sold in 180 countries.
At Ledger, we embody the values that make us unique: Pragmatism, Audacity, Commitment, Trust and Transparency. Have a look at our Origins video here.
To achieve the objective of becoming a truly open platform, Ledger is hiring a Head of Developer Relations’s position. As such, DevRel is a highly visible and critical function.
You will lead the DevRel team to connect with, inspire, and educate developers on the power of Ledger’s platform. We are looking for a DevRel Manager to work alongside our engineers with our community. This is a unique opportunity for an engineer who wants to gain hands-on experience in a fast-growing tech scale-up and enjoys supporting developer teams. The ideal candidate likes writing, public speaking and has a good-natured and outgoing personality.
Your mission
- Lead a global team of developer advocates and technical educators to build an active, loyal, and passionate technical community;
- Develop and execute the strategy to increase the number of developers who regularly interact with and build on Ledger Live ;
- Oversee all developer content marketing, from blog posts, web copy, email marketing, newsletters, events, podcasts, etc. ;
- Manage the developer journey from website to documentation to tools ;
- Create inspiring product demos, tutorials, and other videos to use for events and web marketing ;
- Lead the organization of Ledger’s external hackathon ;
- Manage and enhance developer communications channels such as Slack, Discord, Discourse, Stackoverflow, Reddit etc. ;
- Capture, analyze, and share relevant developer insight with the product and engineering teams ;
- Collaborate with marketing and sales to launch new services, features, and enhancements effectively through the developer community ;
- Aim to diversify and improve new ways to serve the Ledger technical community etc.
What we’re looking for
- 10+ years of experience in building and leading community programs in Developer Relations, Technical Community Management or similar roles
- Extraordinary interpersonal skills and ability to communicate effectively, build rapport and relate to others in both written and verbal forms
- An analytical and data-driven approach to building and nurturing communities
- Experience facilitating sensitive and complex community situations with empathy, judgment, and tact
- Ability to think like a developer and even better, you know how to code;
- A solid understanding of relevant blockchain technology, security and communities highly preferred
What’s in it for you?
Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow.
Flexibility: A hybrid work policy.
Social: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks
Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage.
Well-being: Personal development, coaching & fitness with our dedicated partners.
Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days.
High tech: Access to high performance office equipment and gadgets, including Apple products.
Transport: Ledger reimburses part of your preferred means of transportation.
Discounts: Employee discount on all our products.