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Operations Manager, US



United States
Posted on Friday, May 17, 2024

Building the Future of Crypto

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission.

As a fully remote company, we have Krakenites in 60+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Kraken NFT, and Kraken Futures.

Become a Krakenite and build the future of crypto!

The Team

As the Operations Manager, US, you will have responsibility for ensuring the smooth running of the platform while driving the build out of new products and services for the US market. Working with the Regional Manager, US Operations, and supported by teams across Kraken globally (including Product, Marketing, Treasury, Corporate Finance, Corporate Development and Regulatory Operations), you will be responsible for executing initiatives that advance Kraken’s operations and products in the US in order to serve and grow its client base.

The ideal candidate should have experience working in a banking, fintech, consulting or exchange trading environment, with a deep understanding of the trading cycle. In addition, you should have experience working with Product teams to deliver on business requirements in a digital environment. A good understanding of the regulatory frameworks applicable to crypto asset providers in the US would be beneficial.

You are an ambitious individual who is excited by the challenge of solving tough, often ambiguous problems in this dynamic space. You are able to make well-informed recommendations based on data and analysis. You can communicate your findings and recommendations verbally and in concise and actionable reports. You are not afraid to ‘roll-up your sleeves’ to get things done.

This is a fully remote position open to candidates based in the United States.

The Opportunity

  • Oversee the implementation of new US regulatory and business requirements, working closely with Kraken global teams including Product and Treasury.

  • Be the accountable individual for all queries relating to the operation of the platform, including from both external and internal stakeholders.

  • Work closely with the Regional Manager, US to ensure business goals are being achieved and regulatory requirements are met

  • Support the Product team to operationalize locally any new global product roll out in the region

  • Monitor internal and external business, regulatory and technology environments to identify new and emerging risks and verify remediation of issues as applicable

Skills you should HODL

  • Bachelors degree or higher in Business, Finance or a related field

  • High-energy individual and self-starter who is comfortable working in a dynamic environment

  • Knowledge of the US regulatory environment and upcoming developments is preferable

  • Skilled in collaborating with stakeholders at all levels of the organization

  • Ability to lead in a fast growing company environment with focused and hardworking individuals

  • Minimum 7 years of related experience, with experience in business operations and working with cryptocurrency or other fintech firms.

  • Passion for cryptocurrency adoption and personal experience with crypto strongly preferred

#LI-Remote #LI-DG2

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

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