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Group Product Manager - Risk



Multiple locations · Europe · Canada · Ireland
Posted on Thursday, April 18, 2024

Building the Future of Crypto

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission.

As a fully remote company, we have Krakenites in 60+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Kraken NFT, and Kraken Futures.

Become a Krakenite and build the future of crypto!

Proof of work

The team

The Risk Product Portfolio consists of three teams: account security, fraud, and know-your-transactions (KYT). The team is responsible for successfully defending and advancing Kraken’s business by enhancing our compliance, fraud, and security capabilities and infrastructure.

The opportunity

  • Manage a high performing team of Product Managers within Risk, deploying a diverse set of people management techniques to achieve savage levels of accountability while building a culture of openness, collaboration, sticktoitiveness, and career growth.

  • Champion a culture of outcomes (over activity), where we default to proving the value of our work either quantitatively or qualitatively (over an assumption of value).

  • Evangelize the asymmetric benefits of experimentation, creating an environment bordering on religion where we take calculated risks on two-way door decisions, knowing that we will learn a lot of lessons on what doesn’t work.

  • Create and communicate the overall product strategy, roadmap, and business plan for Risk, ensuring that stakeholders across the company are aligned with the direction and up to date on progress.

  • Build a high trust culture with the Risk Engineering and Design teams, creating a symbiotic relationship where everything we do is positive sum for one another and our clients.

  • Collaborate proactively with cross-functional stakeholders (Product, Support, Operations, etc.) to empower our team’s success as well as other departments’ success.

  • Establish goals, metrics, and KPIs so that you can thoroughly understand the performance of our products and team over time.

  • Implement value-added process improvements within and outside the team without letting the process become The Thing.

Skills you should HODL

  • Interest and alignment in Kraken’s mission to accelerate the global adoption of crypto so that everyone can achieve true financial freedom and inclusion.

  • 6+ years experience working on risk related products, including 4+ years experience leading high performing product teams.

  • Demonstrated experience delivering end-to-end, client-facing risk solutions.

  • Adept at qualitative and quantitative analysis, knowing when to favor anecdote over data (and vice versa).

  • Mastery at stakeholder management and conflict resolution, comfortable interacting with diverse personalities and skills.

  • Macro-to-micro versatility: strategic, big picture mindset coupled with a keen attention to detail and ability to dive deep and understand micro interactions.

  • Outstanding organizational and communication skills and the ability to balance competing/contradictory priorities.

  • Exceptional communication and presentation skills.

#LI-Remote #LI-JH2

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

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