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Senior Associate Delivery Manager

Jackpocket

Jackpocket

United States · Remote
Posted on Feb 26, 2025

We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.

The Crown Is Yours

As a member of the Delivery Management team, your primary objective will be to guide projects through the software development lifecycle with maximum efficiency, transparency, and organization. You will be heavily involved with roadmap execution (new and existing feature development) and day-to-day engineering operations for a particular focus area. You will serve as the liaison between a team of software engineers and cross-functional stakeholders in Engineering, Product, Operations and Compliance, and other areas of the organization during the planning and execution of features, enhancements, and quality improvements. Are you passionate about ensuring projects fulfill their scope? If so, we hope you’ll join us.


What you’ll do as a Delivery Manager:

  • Build and maintain up-to-date tracking of roadmap commitments and align expectations between Product and Technology stakeholders

  • Act as a leader, advocate, and team member working alongside one or more agile development teams

  • Work with engineers to ensure tickets have thorough and accurate technical implementation notes

  • Identify and remove blockers and dependencies with other engineering teams across the organization.

  • Facilitate the prioritization and sequencing of backlog items to align with value and strategic importance

  • Participate and contribute in regular project-centric meetings, agile and/or scrum ceremonies

  • Provide transparent reporting on project progress, risk factors, launch plans and results

  • Balance resource limitations to maintain the highest-quality product standards while also achieving quarterly roadmap goals

  • Identify, track and manage cross-team dependencies during project planning and development

  • Assist with the measurement of team-level Objectives & Key Results

  • Coordinate with Release Managers to ensure compliance with regulatory requirements and maintain expected cadence

What skills you will use:

  • Experience working with and managing cross-functional relationships within a large, fast-paced organization

  • Bachelor’s Degree required, preferably in a technical or analytical field

  • Understanding of technical terminology related to software applications & infrastructure

  • Experience managing multiple stakeholders and the ability to prioritize competing priorities is a strong plus

  • Experience with customer advocacy, process improvement, and analytical analysis are all pluses

  • Familiarity and understanding of the software development life cycle (SDLC).

  • Experience working with Scrum/Agile is required

  • Experience with Jira, Confluence and EazyBI is a strong plus

  • Strong communication and interpersonal skills

  • Familiarity or interest in sports betting and iGaming industry and product landscape is a strong plus

Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

The US base salary range for this full-time position is 81,800.00 USD - 102,200.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.