Founded in 2020, Durianpay is a next-generation B2B payments software enabling seamless transactions across Indonesia. With a mission to modernize and democratize payments for businesses, we focus on making transactions cheaper, faster, and more efficient. With over 25 million transactions processed monthly, we serve clients across diverse industries, including consumer goods, retail, automotive, and financial services.

From 2022 to 2023, we tripled our revenue, and between January and August 2024, we achieved the same growth again. Our relentless focus on product-market fit and profitability has been central to our success. We prioritize rapid experimentation, embrace mistakes as learning opportunities, and quickly adapt, ensuring we consistently evolve and meet the needs of our clients.

As our company scales, we're looking for a Business Intelligence Senior Associate to help transform data into actionable insights that drive strategic decisions. You’ll work closely with the team to maintain dashboards, conduct analyses, and uncover trends that fuel Durianpay’s growth.

Job description and key responsibilities:

• Data Quality: Combine data from internal and third-party sources, checking grain, duplicates, and anomalies.
• Analysis & Reporting: Analyze TPV, fees, net revenue, take rate, and CAC by merchant, method, and provider.
• Data Pipelines: Build and maintain Airflow pipelines on AWS, and test, validate, and backfill logic changes.
• Dashboards & Insights: Build fast Metabase dashboards and proactively share insights with stakeholders.
• Reconciliation: Help Finance automate bank and settlement reconciliation and investigate unmatched items.
• Stakeholder Support: Resolve BI requests within SLA across teams, onboarding new data with Data Engineering.
• Documentation: Document queries, data lineage, metric definitions, and SOPs.

Requirements:

• Bachelors in Statistics, Economics, Computer Science, Information Systems, or related; up to 4 years' experience.
• Solid SQL, including CTEs and window functions.
• Turns business questions into clear analysis and recommendations.
• Explains findings clearly to non-technical teams.
• Writes clear documentation and investigates when reports disagree.
• Improves how work gets done and uses new tools, including AI, to automate manual tasks.
• Curious about how payments work and why businesses choose certain payment methods.

Nice to have:

• Experience in fintech or payment companies.
• Experience with a BI tool (e.g. Metabase, Tableau, Looker).
• Experience with Airflow or other workflow orchestration tools.