Integration Engineer
Coinflow Labs
This job is no longer accepting applications
See open jobs at Coinflow Labs.See open jobs similar to "Integration Engineer" Digital Currency Group.We are seeking a highly skilled Integration Engineer/Solutions Consultant to join our dynamic team. The ideal candidate will play a crucial role in the sales cycle, collaborating with customers to understand their requirements and provide effective solutions. This position requires a strong technical background, excellent communication skills, and the ability to thrive in a customer-facing role. If you are passionate about technology, enjoy problem-solving, and possess a combination of technical and interpersonal skills, we invite you to apply.
Responsibilities:
1. Customer Requirement Gathering and Solutioning:
- Collaborate with clients during the sales cycle to comprehensively understand their integration needs.
- Work closely with the sales team to provide technical insights and develop tailored solutions that meet customer requirements.
- Engage in solutioning discussions with clients, ensuring alignment between their needs and our technical capabilities.
2. Technical Documentation:
- Create custom technical documentation for customers, detailing the integration process and configurations based on their specific solution.
- Ensure documentation is clear, comprehensive, and user-friendly, aiding customers in the successful implementation of solutions.
3. Customer Support:
- Provide ongoing support to customers during the integration phase, addressing technical queries and challenges.
- Collaborate with cross-functional teams to resolve customer issues promptly and effectively.
- Conduct troubleshooting of API calls and JavaScript configurations to ensure seamless integration.
4. Bug Reporting:
- Identify and document bugs encountered by customers during the integration process.
- Collaborate with the engineering team by providing detailed bug reports to facilitate efficient issue resolution.
Qualifications:
- Bachelor’s degree in Management Information Systems (MIS), Computer Science (CS), Software Engineering (SE), or related field.
- Proven experience in a customer-facing role, such as consulting, Product Manager, or Program Manager.
- Strong technical background with the ability to troubleshoot API calls, JavaScript configurations, and write technical documentation.
- Excellent communication and interpersonal skills.
- Ability to collaborate effectively with cross-functional teams.
- Detail-oriented with a focus on delivering high-quality solutions to customers.
If you are ready to take on a challenging and rewarding role that combines technical expertise with customer engagement, we encourage you to apply for the Integration Engineer/Solutions Consultant position. Join our innovative team and contribute to shaping the future of instant payments.
This job is no longer accepting applications
See open jobs at Coinflow Labs.See open jobs similar to "Integration Engineer" Digital Currency Group.