Compliance L&D Senior Lead
Coinbase
Ready to be pushed beyond what you think you’re capable of?
At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.
To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.
Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.
Cx Compliance L&D provides end to end learning services, and management for all first line of defense compliance processes, including Transaction Monitoring, Enhanced Due Diligence, Screening and Complaints. The team is responsible for the design, development, implementation and evaluation of all learning deliverables spanning new hire/cross skilling, change management and performance improvement.
What you’ll be doing (ie. job duties):
- You should have a strong understanding of global regulatory and legal requirements related to compliance, such as: Transaction Monitoring, Sanctions, Anti-Money Laundering, Know Your Customer (KYC), and Enhanced Due Diligence
- You will lead the Compliance EDD and Screening training program: defining, and governing the team’s strategic vision by designing and developing the curriculum, and leading other individual contributors in the development of role based, technical compliance content; governing the ongoing deployment and maintenance of the program, measuring program success, and soliciting feedback for future iterations.
- You will inspect and analyze metrics related to your workstream, and ensure L&D KPIs are met for completion, nesting pass first time, confidence in learning application, assessment data, and most importantly impact on business performance and quality metrics.
- You will ensure your training program is aligned with regulatory and legal requirements, whilst delivering on Coinbase’s Customer Focus tenant to provide an industry leading onboarding experience.
- You will maintain multiple training program asset types: elearning courses, instructor led resources, nesting process documents/trackers, training calendars, etc.
- You will collaborate with multiple internal teams (Workforce Management, Vendor Management, Operations, Compliance etc) for training program feedback, to obtain required sign-offs, and for support with ongoing training deployments
- You will manage multiple projects and deployments simultaneously, owning all aspects of scoping needs, resource coordination, timelines, deliverables, and goals.
- You will work in tools like: Articulate, Docebo, Jira, Looker, Slack, and Gsuite products.
What we look for in you (ie. job requirements):
- Proven track record of successfully managing complex projects with multiple stakeholders and delivering high-quality results within deadlines.
- Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
- Experience with instructional design methodologies, e-learning tools, and learning management systems.
- Strong analytical and problem-solving skills, with the ability to identify training needs, evaluate training effectiveness, and recommend improvements.
- Ability to work independently and as part of a team, with a high level of self-motivation and accountability.
- Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines.
P63574
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Pay Transparency Notice: The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision).
Commitment to Equal Opportunity
Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.
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