Our Solutions and Success team understands high-level business strategy and how to translate that into technical requirements for our customers - and we love figuring out ways to stretch the limits of what is technically possible. Our job is to not only provide technical leadership and guidance to our users during the sales cycle but to also help customers, prospects and partners visualize the steps to achieve their business objectives

As a Solutions Architect (presales), you'll develop a deep understanding of Chainalysis' solutions and offerings, explaining complex topics to a variety of audiences in a compelling-yet-understandable way. You'll directly impact some of our most strategic customers around the world by building bespoke solutions that support both the deployment and integration of our projects. Throughout all of these activities, you'll provide feedback to enhance the value and experience that customers have with Chainalysis' solutions.

In this role, you'll:

• Partner with the Sales team and lead customer-facing technical discussions and activities related to “value creation” and solution development to achieve the technical win

• Build customer-specific solutions for the deployment and integration of Chainalysis products

• Communicate and translate complex technical requirements to the Product and Engineering team to build and add new features and improve existing capabilities

• Demonstrate Chainalysis solutions in such as way as to inspire audience confidence

• Become a trusted technical advisor to both internal and external customers

• Identify and highlight business opportunities

• Partner with the Sales team to achieve goals and substantially increase our foothold with public sector customers and prospects

• Provide guidance on technical challenges ranging from high-level architecture to code implementation

• Support sales enablement of partners and channel alliances
  

We're looking for candidates who have:

• Experience working with or directly within customers in Public Sector (Law Enforcement, Defense, Justice, Government)

• Proven ability to understand and communicate technical concepts effectively to diverse audiences

• Strong analytical and problem-solving skills, with the ability to address complex challenges in a clear and concise manner

• Excellent communication and interpersonal skills, with the ability to build strong relationships and influence stakeholders at all levels

• Aptitude for understanding technical concepts such as data analysis, APIs, and logic-based workflows

Nice to have experience:

• Experience in criminal investigation, and familiarity with processes and standards of evidence - particularly of a digital nature - within the criminal justice system

• Technical knowledge of blockchain and in particular cryptocurrency

• Understanding of the cryptocurrency ecosystem and associated industries

• Experience in financial compliance and/or anti-money laundering initiatives

• Experience in a B2B presales, solution architecture, or sales role

About Chainalysis

Blockchain technology is powering a growing wave of innovation. Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and investigate criminal cases. As adoption of blockchain technology grows, more and more organizations seek access to all this ecosystem has to offer. That’s where Chainalysis comes in. We provide complete knowledge of what’s happening on blockchains through our data, services, and solutions. With Chainalysis, organizations can navigate blockchains safely and with confidence.

You belong here.

At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. Some of the ways we’re ensuring we keep learning are an internal Diversity Committee, Days of Reflection throughout the year including International Women’s Day, Harvey Milk Day, World Humanitarian Day, and UN International Migrants Day, and a commitment to continue revisiting and reevaluating our diversity culture.

We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can’t wait to meet you.