We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization.

To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.

Your Purpose

We are seeking a highly motivated and detail-oriented Sales Operations Specialist to join our dynamic team. The ideal candidate will play a crucial role in enhancing the efficiency and effectiveness of our sales operations. This role involves managing sales tools, refining sales processes, ensuring data quality, and training our sales teams to maximize productivity and achieve sales targets. Additionally, the candidate will analyze business metrics autonomously to identify trends and develop new KPIs to drive performance improvements.

Reports To

Head of Revenue and Sales

Who You Are

Proven english fluency
Bachelor’s Degree with a solid analytical and technical background
Proven Hubspot experience
Tech-savvy with experience in modern software tools and Excel/Google Sheets
Strong organizational skills and attention to detail
Excellent communication and facilitation skills
Strong interpersonal skills for cross-functional and international collaboration
Self-motivated with a drive to succeed in a fast-peaced environment

Additionally, it would be nice if you:

Have experience in Looker (LooKML)

What You Will Do

Sales Tools Management: Oversee and optimize the sales tech stack, ensuring that all tools and platforms are effectively integrated and utilized by the sales team.
Process Refinement: Continuously assess and refine sales processes to improve efficiency, remove bottlenecks, and enhance the overall productivity of the sales team.
Data Quality Assurance: Maintain the integrity and accuracy of sales data across all systems, providing timely and relevant reports to inform decision-making.
Training and Support: Develop and deliver training programs to ensure the sales team is proficient in using sales tools and following best practices in sales processes.
Troubleshooting: Identify and resolve any issues within the sales process or tools, ensuring smooth and uninterrupted sales operations.
Collaboration: Work closely with cross-functional teams, including Marketing, Product, and Customer Support, to ensure alignment and support for the sales team’s objectives.
Performance Analysis: Monitor and analyze sales performance metrics, providing insights and recommendations for improvement.
Business Insights: Analyze business metrics autonomously to identify trends and develop new KPIs to drive performance improvements.

Research in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we're looking for. If this role excites you but you don't match every point in the description, we still want to hear from you.

#LI-Remote

Who We Are

With over 7 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products.

We are here to make a lasting impact on our customer’s lives and we do so by embracing our core values:

Be Human: we delight our customers through great products, deep care and true empathy. We are humble and we take pride in understanding the views of others to help us see the full picture.
Drive Change: we're fearless pioneers committed to unlocking the crypto revolution for humanity. We move fast, take risks and work together to drive lasting impact.
Choose Bold Honesty: we seek the truth, especially when it’s uncomfortable, in our teams, products and business reality because that will uncover where we need to focus.
Be An Owner: our sense of urgency makes us have a bias towards action, where we prioritize exceptionally and are wise in allocating our time to ensure we always deliver creative and innovative results.

Learn more about our culture and values.

Compensation & Benefits

At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.

So for those willing to commit, adapt and pioneer the most important change of the century we offer:

Me Time program, including unlimited paid time off.
Remote-first work environment.
Employee Stock Option program.
Zero trading fees through our Bitso app.
Extended Family Leave Policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
Premium health, dental and life insurances in Mexico, Gibraltar, Colombia, USA, Brazil and Argentina.
Volunteering days.
Monthly stipend for gym memberships, relaxation activities, sports equipment, cooking classes, books, entertainment and more.

Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive!

These are the applicable requisites, although equivalent competencies in any of the above will also be considered.
This role is expected to work remotely.
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