We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization.

To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.

Your Purpose

As a Senior Content Designer at Bitso, you will craft compelling content that not only engages and resonates with our customers but also makes cryptocurrency and our digital products accessible and invaluable. Working alongside a talented, multidisciplinary team, you'll ensure our messaging is clear, consistent, and powerful across all platforms. Join us on this exciting journey to revolutionize the crypto industry and make digital assets truly useful for everyone.

Reports To

Design Director

Who You Are

Failure to meet any of the following required qualifications could result in an automatic rejection.

Bachelor’s degree in Communications, Journalism, Marketing, or a related field.
5+ years of experience in content design, content strategy, or a similar role, preferably within the tech or crypto industry.
Strong portfolio showcasing a variety of content projects and demonstrating exceptional writing and editing skills.
Familiarity with Figma
Experience with Localize
Excellent project management skills with the ability to handle multiple projects simultaneously and meet deadlines.
Proven track record in presenting ideas and strategies to leadership and stakeholder
Knowledge of cryptocurrency, blockchain technology, and the broader fintech landscape.
Experience conducting user research and usability testing.
Familiarity with UX design principles and practices.

What You Will Do

Develop and implement content strategies that align with business goals and user needs.
Create, curate, and manage high-quality content for various channels, including website, email, and product interfaces.
Collaborate with cross-functional teams to ensure content is integrated seamlessly into the overall user experience.
Maintain the brand voice and tone guidelines to ensure consistency across all communications.
Conduct regular audits to ensure content aligns with brand standards and make necessary adjustments.
Participate in user research and usability testing to gather insights and validate content effectiveness.
Use data-driven approaches to inform content decisions and continuously improve user engagement and satisfaction.
Coordinate with designers, developers, marketing teams, and other stakeholders to ensure cohesive and integrated content solutions.

Research in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we're looking for. If this role excites you but you don't match every point in the description, we still want to hear from you.

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Who We Are

With over 7 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products.

We are here to make a lasting impact on our customer’s lives and we do so by embracing our core values:

Be Human: we delight our customers through great products, deep care and true empathy. We are humble and we take pride in understanding the views of others to help us see the full picture.
Drive Change: we're fearless pioneers committed to unlocking the crypto revolution for humanity. We move fast, take risks and work together to drive lasting impact.
Choose Bold Honesty: we seek the truth, especially when it’s uncomfortable, in our teams, products and business reality because that will uncover where we need to focus.
Be An Owner: our sense of urgency makes us have a bias towards action, where we prioritize exceptionally and are wise in allocating our time to ensure we always deliver creative and innovative results.

Learn more about our culture and values.

Compensation & Benefits

At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.

So for those willing to commit, adapt and pioneer the most important change of the century we offer:

Me Time program, including unlimited paid time off.
Remote-first work environment.
Employee Stock Option program.
Zero trading fees through our Bitso app.
Extended Family Leave policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
Premium health, dental and life insurances in Mexico, Brazil and Argentina.
Volunteering days.
Monthly stipend for gym memberships, relaxation activities, sports equipment, cooking classes, books, entertainment and more.

Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive!

These are the applicable requisites, although equivalent competencies in any of the above will also be considered.
This role is expected to work remotely.
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