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Fraud Process Improvement Sr Specialist



Accounting & Finance
Latin America
Posted on Wednesday, December 13, 2023

Working At Bitso

We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization.

To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.

Your Purpose

The fraud strategy team plays a crucial role in safeguarding Bitso users and ensuring the security of crypto transactions. As part of this team, the Fraud Process Improvement Sr Specialist will focus on enhancing processes related to fraud prevention across the organization. This role aims to establish strong alignment with stakeholders and leadership to analyze, mitigate, and control risks associated with business accounts.

Reports To

Fraud Process and Continuous Improvement Manager

Who You Are

  • Proven English fluency.
  • Bachelor's degree in finance, engineering, business administration or related fields.
  • Minimum of 3 years of experience in managing process improvement initiatives;
  • Prior experience in financial services, risk areas and fraud prevention is highly preferred.
  • Proven track record of innovation, creative problem-solving, and delivering high-quality results.
  • Fluency in both Spanish and English is mandatory.
  • Ability to embrace change and thrive in an ever-evolving department.
  • Currently living in Mexico or Argentina.

What You Will Do

  • Conduct process mapping, documentation, and optimization to streamline fraud prevention procedures.
  • Proactively monitor and mitigate fraud risks by implementing robust control mechanisms.
  • Foster strong relationships with cross-functional teams, including Operations, Business Continuity, Compliance, Legal, and Product.
  • Develop a comprehensive understanding of business accounts products and services to evaluate fraud risks and propose effective solutions.

Research in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we're looking for. If this role excites you but you don't match every point in the description, we still want to hear from you.

Who We Are

With over 7 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products.

We are here to make a lasting impact on our customer’s lives and we do so by embracing our core values:

  • Be Human: we delight our customers through great products, deep care and true empathy. We are humble and we take pride in understanding the views of others to help us see the full picture.
  • Drive Change: we're fearless pioneers committed to unlocking the crypto revolution for humanity. We move fast, take risks and work together to drive lasting impact.
  • Choose Bold Honesty: we seek the truth, especially when it’s uncomfortable, in our teams, products and business reality because that will uncover where we need to focus.
  • Be An Owner: our sense of urgency makes us have a bias towards action, where we prioritize exceptionally and are wise in allocating our time to ensure we always deliver creative and innovative results.

Learn more about our culture and values.

Compensation & Benefits

At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.

So for those willing to commit, adapt and pioneer the most important change of the century we offer:

  • Me Time program, including unlimited paid time off.
  • Remote-first work environment.
  • Employee Stock Option program.
  • Zero trading fees through our Bitso app.
  • Extended Family Leave policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
  • Premium health, dental and life insurances in Mexico, Brazil and Argentina.
  • Volunteering days.
  • Monthly stipend for gym memberships, relaxation activities, sports equipment, cooking classes, books, entertainment and more.

Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive!

  • These are the applicable requisites, although equivalent competencies in any of the above will also be considered.
  • This role is expected to work remotely.
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