The Role

Are you an experienced fraud investigator with a talent for unravelling complex cases and a passion for the digital asset economy? We are looking for a Senior Counter Fraud Investigator to join our fraud team and elevate our investigative capacity to the next level. Reporting to the Fraud Strategy Lead, this role is crucial for strengthening our first line of defence against financial crime by ensuring robust governance over our fraud cases, performing deep-dive investigations, and collaborating with our clients to build a more secure ecosystem.

You will have a direct impact on protecting BCB Group and its clients by performing in-depth investigations into cases from law enforcement, banks, and customers. Your mission is to be a key player in our global investigative fraud function within our financial crime operations team, using your expertise to analyse data, read between the lines, and provide actionable intelligence to mitigate fraud risk across our expanding regulatory footprint.

Responsibilities

• Complex Investigations: Conduct and manage end-to-end investigations into complex fraud cases, including those originating from customers, partner banks, and law enforcement agencies. Prepare detailed and comprehensive SARs and responses to law enforcement agencies for internal review and submission.
• Client Collaboration & Oversight: Monitor fraud levels across our client portfolio. Collaborate directly with clients to enhance their fraud prevention controls, support the execution of remediation plans, and review the quality and effectiveness of their control changes.
• Data Analysis & Intelligence: Work extensively with data to identify fraud trends, analyse case specifics, and draw insightful, evidence-based conclusions. Transform complex information into practical, actionable intelligence.
• Governance & Process Improvement: Elevate our internal fraud case management. Contribute to the development of investigative procedures and best practices to improve the team's overall effectiveness and efficiency.
• Stakeholder Engagement: Serve as a key contact for investigative matters, liaising with internal teams and external parties such as law enforcement and other financial institutions. Provide clear, concise updates and findings to relevant stakeholders.

What are we looking for

• You will have worked in the FCA-regulated payments, e-money, crypto or banking sectors in the UK previously where you have gained at least 3-4 years proven experience in a senior fraud investigation or prevention role.
• Deep practical expertise in conducting complex financial crime investigations and knowledge of key fraud typologies, such as APP scams, social engineering, and investment scams.
• Ability to analyse and synthesise complex information and distill into readily comprehensible and practical advice relevant to the commercial, strategic and financial context, applying a risk-based approach to development of management information insights, business solutions and decision-making.
• Demonstrate a creative and innovative approach by finding different ways to look at problems and design novel solutions.
• Strong communication and interpersonal skills, with the ability to build and maintain effective relationships with internal and external stakeholders.
• Autonomous, pro-active and hands-on with the ability to prioritise and manage own work effectively.
• Used to working in a diverse, international, fast-moving business and fast evolving regulatory environment.
• Strong written and verbal communication skills.
• Relevant Compliance certifications or recognised professional certifications in Compliance.

So, what’s in it for you?

Our people are constantly striving to be the best through operational excellence. The professional development and learning opportunities create an agile, hardworking, conscientious, and knowledgeable team.

The opportunities for personal growth are exponential. You grow as the business grows. The roles and responsibilities are broad and ever-changing, and the dynamism of BCB keeps you engaged and highly motivated.

At BCB, we believe in empowering individuals to create a culture of personal growth, together, and driving empowerment from the bottom up, up-skilling every individual at every level. This means our team has a sense of commonality and belonging, driven by a shared belief in our mission. We’re passionate about our business, our people, and providing 360-degree support for success.

• The chance to operate at the forefront of our industry
• You can talk to anyone in the business as there are no barriers and everyone is accessible
• You will be collaborating with teams on a hybrid working arrangement
• We value team success where every individual can grow and prosper
• 30 days annual leave each year
• 4 wellbeing days per year to prioritise your mental health
• 1 company volunteering day per year
• Strong benefits package including; Private Healthcare, Pension, Income Protection (long-term absence), Life Insurance, Menopause Policy, and an enhanced Parental Leave policy

About BCB Group

BCB Group is a leading provider of regulated payment and trading services in crypto and fiat for the digital asset economy. We provide accounts, cryptocurrency and foreign exchange market liquidity for some of the world’s largest, crypto-engaged businesses, including crypto exchanges, liquidity providers, market makers, investment firms, custodians, payment processors and wallet providers.

Our end-to-end suite of products are accessible through our Client Console UI and API. We offer more than 40 fiat and cryptocurrencies, deep trading liquidity, 24/7 instant payments through our instant settlements network, BLINC, and secure crypto services. Our strong focus on compliance matches our technical and business expertise, and we are regulated by some of the world’s most respected regulators. Authorised in the UK, France and Switzerland, we place the utmost importance on our regulatory-first institutional principles.

Our leadership team boasts years of relevant, high-level experience at globally-renowned institutions. They combine finance, law, regulatory and technology skills in traditional and crypto financial services with a deep understanding of the new digital asset economy.

Our mission is to create the trusted platform to pay, store, trade and earn fiat and digital assets, globally 24/7

www.bcbgroup.com